How to Check if you Got a Slot for PLDT Fibr

Survey Like a Technician

Tired of asking PLDT if you got a slot for a fibr connection only to get a frustrating response that you can’t apply for a connection since it’s full? And then being asked if you want to upgrade your plan application so you could get a connection? Bummer right?Well to save you the hassle, I can show you the way on how it works and how to check it without having to open the box.

But of course you’d be asking this first: What the heck should I look for?

Okay, lemme show you what you need to look at:

Network Access Points (NAP)

NAP on an electric post

Yes, this black box right here is a Network Access Point. It houses all the fiber optic cables connected to it and that’s the conduit that makes the connection from there to your house then to the router.

View of an open network access point from blow

Now if you look here, you’ll see a field technician doing his work. He just opened up the box, this one’s silver and it’s a new one. Yep, there are newer NAP models out there so just check the coding that you saw above (LP 15 NP 7)

How many slots does it hold though?

Now we’ll take a closer look.

Close up view of  a NAP

See those gray connectors on the right side? Yes, with those blue tips? Those are SC connectors or Standard Connectors/Subscriber Connectors which are connected to the ports as you can see. You’ll count from the bottom and you’ll see eight of them connected. That’s the maximum capacity for a single NAP unless it’s a double NAP that houses 16 connections. Why don’t they install double NAPs instead? The standard is only the 8 connection capacity since it’s not guaranteed that every subscriber would line up for a connection, building one and if it gets unused is just a waste of resources it seems.

Time to Think Outside the Box

Now for the main event, showing you the innards of the NAP might be nifty but you can’t just get a ladder and try to pry it open. The law would be on your arse if you try to do just that so we’ll try an easy method that would require your 20/20 eyeballs and sun glare resistance.

NAP loop guide

See those loops down there? Yeah, those dangling wires. That’s the secret to knowing if you still got a slot.

If you count em above you’ll get either 5 or 6, depends on how well your eyesight is.

I count 5.

A close approximation is enough. If you count 5 or 6 then that’s good to go. Immediately apply for one. And if you count 6-7, Your chances may be slim, but there is hope, go ask your neighbors if they still use that line so you could get a connection, you could trace it from there to their homes.

That would save you time taking a trip to PLDT’s business offices or calling to know if you got a slot. And if you’re applying for a connection, list down the LP and NP and how many slots there is so you could get a technician to install your fiber connection ASAP.

Happy for you, Still Sad for myself

Though handy as this may seem, I myself couldn’t  get a connection since the slots are full. And NAPs that are further away would cost me extra if I want a connection so I’m gonna ask Converge if they can provide me a 5 Mbps connection. Piss poor I know but that’s the cheapest offer around  Php 1299.

Sure wish we got better internet connection and choices in the coming years. There’s an Internet Service Provider from Australia which I did a review about in the last article that offers unlimited internet too and for Australians it’s cheap. If we can have NBN connection, maybe there’s hope after all.

Still gonna find the better provider. I hope this article is helpful to future applicants.






    1. So long as there’s a box, this might apply too. They’re using the same tech anyway. But the problem is I haven’t taken a peek at their box, afaik, they’re doing it underground in some cases.



    1. At the time na sinulat ko yan, yan lang available samin, and still is. Though yung newer na kabit mas malinis, and yes silver and gray ones.

      Depende din kasi sa nag-kakabit if malinis or not. But yan yung usual sight.



  1. My only local box was full with ‘promo’ new applicants and PLDT just kept saying “not available in your area,” so I paid extra to FiberHome to bring a long line from a NAP further way (significantly apparently). Bit costly but a one-off and I now have 50Mbps optical connection, instead of about 12.5 for the ADSL at the same cost! I just asked my repair man to look for an empty slot first and he started off the negotiations with the installers who also got my application vaildated.



    1. And that’s how you do it. That’s great news!
      And yes installers agree to connect yours to a NAP that’s farther away so long as you pay for a higher plan. That’s what I’ve seen during my days as an intern.



  2. I applied for PLDT fibr pero full na rin daw sabi ng technician. Can I pay the technician to connect me kahit malayo yung NAP sa bahay namin because that’s my only choice right now?



    1. You can re-apply for a higher tier connection para maikabit sa mas malayong NAP na may available slot.

      I’ve seen people try to negotiate it and the technicians will tell you the same thing. Inconvenient but that’s the only way you’ll make em do it.

      Why? Because they need to receive a service order (SO) first before they can get back to you. If you’re lucky na very considerate makakausap mo, they may do you a favor and i-prioritize ka kabitan if you re-apply for a higher plan.



    2. Hi what do you mean by go ask your neighbors if they still use that line , so you could get a connection? Can you clarify me please because I’m kinda discombobulating 😅 does it mean that if my neighbor already have a fibr home connection, I can get a firbr connection even if there are no available slots in my area??? Thanks



      1. Sometimes your neighbor might still have the line connected even if they’re already unsubscribed. You can’t tell by looking at the box so you have to ask around if they’re still subscribed on their fibr plan. That’s the best course of action if there’s no available slot. Trace the line, ask around.

        It’s a bit hard to ask when you have a grumpy neighbor though, so be nice about it. We actually had installations back when I was an intern wherein we asked around if they’re still using the line to accommodate a new subscriber.


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